Our Australian receptionists are experienced. professional. value for money.
Don't take chances with your incoming telephone calls. Get a professional greeting delivered to your callers every single time.
How does Phone Answering work?
It really is quite easy to set up. Firstly, you sign up for our 7 day free trial and we allocate a unique telephone number to your account. Next you tell us what greeting you would like us to use when answering your incoming telephone calls. After that you tell us how you would like your messages delivered to you and then you simply divert your phone number to the number that we have provided and you are ready to go.View Package Prices
This is probably the first thing that you think of when thinking about a telephone answering service. If you are unavailable to take a call you simply mark "Do not disturb" on your account and we will take a message for you. Easy!
Call Transfer To You
This is a great one for all of those telemarketing calls that you get during the day. Our receptionists can act as your gatekeeper and filter out some of those unwanted calls and forward the rest to you. It will give you back time.
Call Transfer To A Colleague
If you are expecting an important call but don't have the time to answer all of your incoming calls you can nominate to transfer calls to colleagues. Simply give us a list of colleagues and we will look for someone to transfer your call to.
Information Provided To Callers
Think of how many calls you receive where the caller simply just wants some bsic information about your company. Maybe they want to know the address or simply whether there is parking. Either way, we handle those simple calls without bothering you.
Many of our competitors provide cheap answering services by outsourcing all of their calls to cheap offshore call centres. We feel that this is a false economy and employ professional experienced local telephone answering professionals.
No Lock In Contracts
We don't believe in locking our customers in to long term contracts. You are free to cancel with just one months notice. We currently have thousands of customers all around Australia and they stay with us because they really value the services we provide.
NO minimum term
NO long term contracts
You Will Be In Good Company
We attract customers from a broad range of industries. Here are some of the main industries that we serve.
We Help Build Businesses
Our service works really well for lawyers and legal professionals. Given the nature of the legal industry lawyers can quite often find themselves in really quite intense meetings (or court) and are not in the position to answer their incoming telephone calls. We can answer those calls professionally and deal with them as we are instructed.
Accountants can have very seasonal work. During audit season they will quite regularly work excessive hours and are often out at a clients location. We can deal with their calls when they are not available to do so. We can act as a gatekeeper and forward through the calls that they have identified as important.
Small business owners never have enough time in the day. Our professional telephone answering service gives them back the time that they need to focus on the more strategic aspects of their business."One of the best decisions I made early on was to get an answering service" - Hannah from French Knot.